Our team is ready to help

Our team is ready to help

How to reach us



Want to know something? This is the number and email to use. And, please don’t be shy - there’s no such thing as a daft question. We want you to be 100% sure you know exactly how applying for vehicle finance works.

[email protected]

01625 324 444


We hope you’ll never need to complain, but sometimes things go wrong. When this happens, we want to find the best solution as quickly as we can. So, if there is something bothering you, contact our customer care team – we’re here to help.

[email protected]

01625 324 444


If you’re happier writing to us, or you’d like to pop in for a brew and a chat, here’s our address and when we’re open:

Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY

Opening hours

Monday to Friday: 9am - 6pm | Saturday: 10am - 4pm | Sunday: Closed

Drop us a message


If you have made an application or you are an existing customer please do not use this form. Call us on 01625 324 444.

    The Vehicle Financer

    Riverside, Mountbatten Way,

    Congleton, Cheshire, CW12 1DY

    E [email protected]

    T 01625 324 444

    F 01625 324 443

    Opening hours

    Monday – Friday – 9am – 6pm

    Saturday – 10am – 4pm

    Sunday – Closed

    Compliance details

    Our services

    Company details

    Our brands

    The Vehicle Financer Ltd is authorised and regulated by the Financial Conduct Authority (FRN: 834015). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk. For complaints information when a transaction is completed online, please also access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/

    All finance is subject to status and income. Written quotations are available on request. Our advisors are all SAF (Specialist Automotive Finance) approved. The Vehicle Financer is a limited company registered in England and Wales. Registered number: 9970074. Registered office: The Vehicle Financer LTD, Riverside, Mountbatten Way, Congleton, CW12 1DY. ICO registration number – ZA171810.